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VISION STATEMENT

"Leading the multi-site technology industry by setting and maintaining exemplary service standards as defined by our brand."

MISSION STATEMENT

"To Consistently WOW Our Customers by Owning Every Challenge and Driving Every Solution"
 
Definition of WOW:  To astonish and amaze by wildly exceeding expectations.

TRCA'S BRAND OF SERVICE

Own the Challenge - Drive the Solution

SERVICE BRAND ELEMENTS

Understand The Challenge
Assume 100% Responsibility
Be Customer Empathetic
Gather All The Facts
Think Critically and Proactively
Document Everything
Always Over Communicate Internally and Externally
Ensure Seamless Transition to my Teammates
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Note: Submittals here are subject to the 2003 FCC CAN-SPAM act with regard to unsolicited electronic communications.  Unsolicited offers unrelated to requests for TRCA assistance may be considered in violation and subject to any and all penalties afforded under this act.  Please think before you Submit!

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Employment

To apply for a job with TRCA, please send a cover letter together with your C.V. to: hr@trca.com

Get a quote: 800-374-8105
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© 2023 by Technology Resource Center of America.

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