LEGAL

PRIVACY POLICY

Effective Date: June 1, 2026 | Last Updated: September 1, 2026

Technology Resource Center of America, Inc. ("TRCA," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.trca.com (the "Site") or engage with our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you complete a contact form, request a quote, schedule a consultation, or otherwise contact us.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

Business Information

If you are a business client or prospective client, we may collect information about your organization including company name, industry, size, and technology needs in connection with service inquiries and proposals.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the Site and improve your experience.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

Respond to your inquiries, contact form submissions, and service requests
Send you administrative communications, such as confirmations and updates
Process and fulfill service agreements and contracts
Email you regarding your account, services, or relevant TRCA offerings
Generate a personal profile about you to make future visits to our Site more personalized
Increase the efficiency and operation of the Site
Monitor and analyze usage and trends to improve your experience with the Site
Notify you of updates to the Site or our services
Perform other business activities as needed
Comply with applicable laws and regulations

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These providers are contractually obligated to protect your information.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy, which is incorporated into this Privacy Policy by reference.

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.

Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including partner carriers, technology providers, and service platforms. Once you have used these links to leave our Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. We encourage you to review the privacy policies of every third-party site you visit.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need personal information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access:The right to request a copy of the personal information we hold about you
Correction:The right to request that we correct inaccurate or incomplete information
Deletion:The right to request that we delete your personal information, subject to certain exceptions
Opt-Out:The right to opt out of receiving marketing communications from us at any time
Portability:The right to receive your personal information in a structured, commonly used format

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us immediately.

AI-Generated Content Disclaimer

Some images, graphics, and content on this website may be AI-generated for illustrative purposes. TRCA uses artificial intelligence tools to support content creation, design, and operational efficiency. Any AI-generated content is reviewed and approved by TRCA personnel prior to publication.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last Updated" date of this Privacy Policy. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

If you have questions or comments about this Privacy Policy, or wish to exercise your privacy rights, please contact us at:

Technology Resource Center of America, Inc.
2600 Virginia Circle
Denton, Texas 76209

Phone: (940) 565-5000
Email: privacy@trca.com
Website: www.trca.com

© 2026 Technology Resource Center of America, Inc. All rights reserved. This Privacy Policy was last reviewed and updated on June 1, 2026. TRCA is a Certified Veteran-Owned Business headquartered in Denton, Texas.