"My experience working with TRCA has be very positive. The support team always communicates in a very timely manner. They get jobs scheduled as quickly as possible even if it’s not an emergency. In some cases the support staff has been able to resolve of more than one of my tickets by combining them into one trip for the technician. That’s helpful and cost efficient and I really appreciate it.
The technicians going out to the jobs always provide good feedback and that feedback is communicated to me and tickets get closed! TRCA provides great service! "
- Fundamental Healthcare Services
"Working in a hospital setting, I deal with numerous vendors. TRCA is top notch. You are extremely easy to work with. The process of getting what we need is very simple (which is a rarity these day). I email TRCA and like magic, you respond very quickly with an immediate resolution. We are most impressed with your kindness. Even through an email, it is obvious how professional each of you are and that you take great pride in what you do. You also take the time for pleasantries-which is a nice touch. TRCA is a breath of fresh air and we always have what we need in a short amount of time. Thank you so much for everything that you do for us! We sincerely appreciate you!"
- Starr Regional Medical Center
"I just wanted to reach out and let you know that Megan, Holly and Christi are ROCKSTARS!!!!! They are always one step ahead of all my requests and when they don’t have an answer they go find me one and QUICKLY!!! This is the type of team we at Bluegreen love to work with! Congrats on having them part of your team!"
- Bluegreen Corporation
"You guys have been amazing and I am happy we are working together! I truly did mean what I said on the phone – the details have been AMAZING as well as communication."
- Punch Bowl Social
"All of the equipment seems to be working properly. We are very satisfied with the equipment and the entire TRCA process.
Ron was awesome, quick, knowledgeable, professional and kind. It was a pleasure to work with all of you."
- Nothing Bundt Cakes
"As always I have no complaints But..... Yeah there’s always that “but” that really doesn’t mean anything but gives me something to preach about. When we first started our journey together some years ago there was nothing automated on your end, when I called I spoke to a real person that wanted to help me and always did. Many of those fine folks are not there anymore and when I call there is a prerecorded greeting just before that person answers you but again I always get a real person after the initial greeting and this is what I want and expect from a company of your caliber. I guess my message is I am happy with your service and wish to keep the business relationship we have at the personal level we have. I have many friends at TRCA and wish to keep it that way without the automation embedded in today’s business world. You guys are great and I appreciate you so very much."
- Virginia Department of Behavioral Health and Developmental Services